Chatbots are becoming more popular and useful for businesses and individuals who want to communicate with their customers or audience. However, creating a chatbot can be challenging and time-consuming, especially if you want to customize it to your specific needs and content.
Thatโs why ChatShape is a tool that aims to make chatbot creation easy and fast. ChatShape is an AI chatbot builder that allows users to create custom chatbots from their own content remarkably fast. The tool is a Chrome extension that lets users generate chatbots from private wikis in just seconds.
In this review, we will look at how ChatShape works, what are its features and benefits, and what are its pros and cons.
How ChatShape Works
ChatShape partnered with OpenAI to deliver AI-powered chatbots that are trained on usersโ data. Once the extension is opened on a webpage, users can click on โadd current siteโ and then โgenerate botโ, which will create a shareable link for their own chatbot.
The tool does not store the webpage, only the text content is stored in encrypted format on secure AWS servers. The ChatShape Chrome extension has been tested to work on most web pages, including private wiki pages like Confluence, Notion, Jira, and Quip.
Users can share the chatbot links theyโve created with anyone they want to. The chatbots can answer questions related to the content of the web pages, as well as provide general information and chit-chat.
Features and Benefits of ChatShape
ChatShape provides a simple and convenient way for users to create chatbots trained on their content, making it easier for them to communicate with their customers or audience. Some of the features and benefits of ChatShape are:
- Chrome extension: ChatShape is a Chrome extension that can be installed and used on any Chrome browser. This makes it accessible and easy to use for anyone who wants to create a chatbot.
- Fast chatbot creation: ChatShape can create a chatbot from a web page in just seconds. Users donโt need to code or design anything, they just need to click a few buttons and get their chatbot ready.
- Custom chatbots: ChatShape allows users to create chatbots that are tailored to their specific content and needs. Users can choose which web pages they want to use as sources for their chatbots, and the chatbots will be trained on their data.
- Uses private wikis: ChatShape can work on private wiki pages, such as Confluence, Notion, Jira, and Quip. This means users can create chatbots from their internal knowledge bases, documents, or projects, without exposing them to the public.
- User data training: ChatShape uses OpenAIโs GPT-3 technology to train the chatbots on the userโs data. This means the chatbots can provide accurate and relevant answers to the userโs questions, as well as learn from the userโs feedback and interactions.
- Shared chatbot links: ChatShape generates a unique link for each chatbot that users can share with anyone they want to. Users can also embed the chatbot on their website or app, or use it on platforms like Facebook Messenger, Slack, or WhatsApp.
- Secure text storage: ChatShape does not store the web pages, only the text content is stored in encrypted format on secure AWS servers. Users can also delete their chatbots and data at any time, if they want to.
- Works on most websites: ChatShape can work on most web pages, as long as they have visible and copyable text. The tool does not crawl other links on the page or the entire domain, it only captures the text on the current page.
- Web source size measurement: ChatShape measures the size of a web source by the text character count of each page. This helps users to know how much content they can use for their chatbots, depending on their plan and limits.
- Varied plan options: ChatShape offers different plans for different needs and budgets. Users can choose from free, basic, pro, and enterprise plans, which vary in the number of web sources, chatbot links, and chatbot sessions they can have.
Pros and Cons of ChatShape
Like any tool, ChatShape has its pros and cons. Here are some of them:
Pros
- Chrome extension: ChatShape is a Chrome extension that can be installed and used on any Chrome browser. This makes it accessible and easy to use for anyone who wants to create a chatbot.
- Fast chatbot creation: ChatShape can create a chatbot from a web page in just seconds. Users donโt need to code or design anything, they just need to click a few buttons and get their chatbot ready.
- Custom chatbots: ChatShape allows users to create chatbots that are tailored to their specific content and needs. Users can choose which web pages they want to use as sources for their chatbots, and the chatbots will be trained on their data.
- Uses private wikis: ChatShape can work on private wiki pages, such as Confluence, Notion, Jira, and Quip. This means users can create chatbots from their internal knowledge bases, documents, or projects, without exposing them to the public.
- User data training: ChatShape uses OpenAIโs GPT-3 technology to train the chatbots on the userโs data. This means the chatbots can provide accurate and relevant answers to the userโs questions, as well as learn from the userโs feedback and interactions.
- Shared chatbot links: ChatShape generates a unique link for each chatbot that users can share with anyone they want to. Users can also embed the chatbot on their website or app, or use it on platforms like Facebook Messenger, Slack, or WhatsApp.
- Secure text storage: ChatShape does not store the web pages, only the text content is stored in encrypted format on secure AWS servers. Users can also delete their chatbots and data at any time, if they want to.
- Works on most websites: ChatShape can work on most web pages, as long as they have visible and copyable text. The tool does not crawl other links on the page or the entire domain, it only captures the text on the current page.
- Web source size measurement: ChatShape measures the size of a web source by the text character count of each page. This helps users to know how much content they can use for their chatbots, depending on their plan and limits.
- Varied plan options: ChatShape offers different plans for different needs and budgets. Users can choose from free, basic, pro, and enterprise plans, which vary in the number of web sources, chatbot links, and chatbot sessions they can have.
Cons
- Chrome only extension: ChatShape is a Chrome extension that can only be used on Chrome browsers. This limits the compatibility and availability of the tool for users who use other browsers or devices.
- Doesnโt crawl entire domain: ChatShape only captures the text on the current web page, and does not crawl other links on the page or the entire domain. This means users may miss some important information or content that is relevant to their chatbots, if it is not on the same page.
- No Google Docs support: ChatShape does not work on Google Docs, which is a popular and widely used platform for creating and sharing documents. This means users cannot create chatbots from their Google Docs content, unless they copy and paste it to another web page.
- Data stored, though encrypted: ChatShape stores the text content of the web pages in encrypted format on secure AWS servers. However, some users may still have privacy or security concerns about storing their data on a third-party server, even if it is encrypted and can be deleted at any time.
- Limited by userโs plan: ChatShape limits the number of web sources, chatbot links, and chatbot sessions users can have, depending on their plan and budget. This means users may not be able to create as many chatbots as they want or need, or use them as much as they want or need.
- Text-based source size limits: ChatShape measures the size of a web source by the text character count of each page. This means users may not be able to use some web pages as sources for their chatbots, if they have too much text or exceed the limit of their plan.
- Doesnโt work on non-copyable content: ChatShape can only work on web pages that have visible and copyable text. This means users cannot create chatbots from web pages that have non-copyable content, such as images, videos, audio, or interactive elements.
Conclusion
ChatShape is a tool that makes chatbot creation easy and fast. It allows users to create custom chatbots from their own content remarkably fast. The tool is a Chrome extension that lets users generate chatbots from private wikis in just seconds.
ChatShape has many features and benefits, such as fast chatbot creation, custom chatbots, user data training, shared chatbot links, secure text storage, and varied plan options. However, it also has some drawbacks, such as Chrome only extension, doesnโt crawl entire domain, no Google Docs support, data stored, though encrypted, limited by userโs plan, text-based source size limits, and doesnโt work on non-copyable content.
Overall, ChatShape is a useful and convenient tool for anyone who wants to create chatbots trained on their content, without coding or designing anything. It can help users to communicate with their customers or audience, and provide them with relevant and helpful information. However, users should also be aware of the limitations and challenges of the tool, and decide if it suits their needs and goals.
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